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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JB Bae

October 9, 2026

4  out of  5
rating by JB Bae
"I don't have much to say about Erin LeVan - she seemed busy during my brief direct interaction with her - but Tonya in her office makes this agency well worth contacting. Tonya is one of the rare professionals who genuinely looks out for the customer's best interests, even when it doesn't benefit their bottom line! When I needed to move my homeowners policy elsewhere due to rate increases (they are not cheap), she handled the cancellation with total professionalism and zero pressure, even offering proactive advice on managing my mortgage escrow refund so I wouldn't run into billing issues. Throughout our discussions on auto and life coverage, she was completely candid, transparent with the numbers, and quick to tell me if an add-on wasn’t worth the money rather than pushing a sale. Her honesty and customer-first approach are why I chose to retain some of my policies with their office."
We responded:
"JB, thank you for taking the time to share such thoughtful feedback. We're especially grateful for your kind words about Tonya. She takes great pride in providing honest, transparent guidance and helping our customers make informed decisions, even when that means recommending coverage elsewhere. While we're sorry we couldn't remain competitive on your homeowners insurance, we completely understand your decision and appreciate the opportunity to continue serving your other insurance needs. Thank you for recognizing Tonya's dedication and for continuing to place your trust in our agency!

— Erin LeVan, State Farm Agent"
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Duane Becker

October 7, 2026

5  out of  5
rating by Duane Becker
"We always get excellent service when we call in. Agents are super helpful and very nice! Definitely will not change our services to anyone else."
We responded:
"Thank you so much for the 5 stars, Duane! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Ryan Stricklin

October 5, 2026

5  out of  5
rating by Ryan Stricklin
"It was a great interaction, very welcoming team. Ava took my call and Alex was very helpful."
We responded:
"Thank you so much for the 5 stars, Ryan! We truly appreciate your feedback and are always happy to help whenever you need us. "
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SJ

September 23, 2026

5  out of  5
rating by SJ
"Erin is fantastic! Erin is very professional, helpful and responds to all of our questions quickly! She not only helped us with Home and Auto but walked us through Medicare & Supplemental plans to help us in our transition to retirement!"
We responded:
"Thank you for the 5-star review! I truly enjoy being a resource for those transitioning to Medicare and retirement. Erin "
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Archery Brothers

September 22, 2026

5  out of  5
rating by Archery Brothers
"Always helpful and on point. They take care of all our insurance needs!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Cj Wiescamp

August 17, 2026

5  out of  5
rating by Cj Wiescamp
"Everyone is very personable, professional and gets what I need right away."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Julio Saenz

July 31, 2026

5  out of  5
rating by Julio Saenz
"I can’t say enough great things about Tonya, Erin, and Alex at State Farm! They are an incredible team and always provide outstanding customer service. They are friendly, professional, knowledgeable, and quick to respond whenever I have a question or need assistance.

Tonya and Erin consistently go above and beyond to make sure everything is taken care of, and Alex has also been a huge help. It’s clear that they genuinely care about their clients and work hard to provide the best possible experience.

They make the entire insurance process easy and stress-free, and it’s refreshing to work with people you can truly trust. If you’re looking for an insurance team that treats you like family and always puts your needs first, I highly recommend Tonya, Erin, and Alex. Thank you all for everything you do!"
We responded:
"Julio, thank you for the 5-star review of Erin LeVan’s team - we really appreciate your kind words. We love hearing from you! "
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Pete Wray

July 24, 2026

5  out of  5
rating by Pete Wray
"Tonya, I really appreciated your assistance in setting up our insurance with State Farm. You rock!
Thanks, Pete"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Fort Collins to know you had such a great experience with us. "
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Debbie Aragon

July 2, 2026

5  out of  5
rating by Debbie Aragon
"Tonya is amazing! Answered all my questions & was so friendly. Highly recommend her!"
We responded:
"Thank you Debbie- We aim to provide remarkable service! Erin LeVan "
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Angel's Shadow

June 26, 2026

5  out of  5
rating by Angel's Shadow
"After fighting with many insurance companies trying to find basic insurance for a classic car, and with another State Farm office, for almost a week, I got my quote and policy in 24 hours! No ridiculous questions and no hoops to jump through. Switched all my State Farm policies to this office because of how great they are not only at customer service, but at getting me exactly the coverage I wanted at a phenomenal price!"
We responded:
"Wow, thank you for the 5-star review, Angel's! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kristen Piel

June 12, 2026

5  out of  5
rating by Kristen Piel
"Aleks was very thorough in explaining the answers to my questions in regards to adding my daughter to my policy. I really appreciated his amiable disposition."
We responded:
"Kristen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Erin LeVan’s Team!"
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Sandra Hellman

June 8, 2026

5  out of  5
rating by Sandra Hellman
"It’s always a pleasure working with Aleks at Erin LeVan State Farm agency. He is friendly, helpful and highly knowledgeable. His customer service is outstanding!"
We responded:
"Thank you for the amazing review, Sandra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Olavo Franco Bottino

June 4, 2026

5  out of  5
rating by Olavo Franco Bottino
"Super gentis e atenciosos."
We responded:
"Hello Olavo, Thank you for the awesome feedback. We love that you had such a great experience! Hope you visit us again soon!"
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Kristine Rosen

June 3, 2026

5  out of  5
rating by Kristine Rosen
"Aleks was amazing he transferred the newer car over, made me laugh and answered all of my questions. He knows his job well!!!"
We responded:
"We are grateful for your 5-star review, Kristine! Thanks for taking a moment to share your positive rating of State Farm Agent Erin LeVan’s Team here in Fort Collins . "
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G Slack

June 2, 2026

1  out of  5
rating by G Slack
"Beware of state farm. Unfortunately they've turned into just another shady insurance company beneath all of the fake smiles."
We responded:
"Gabriel, thank you for taking the time to share your feedback. We understand that policy changes or cancellations can be frustrating, and we regret that this situation left you with a negative impression.

To clarify for readers, your homeowner policy was subject to standard underwriting requirements related to exterior property conditions, specifically tree maintenance. These requirements were communicated in advance, along with the steps needed to keep the policy in force. Ultimately, the policy was cancelled at your request in October rather than continuing with the required corrective action.

Underwriting guidelines are not discretionary at the agency level and are applied consistently to ensure properties meet safety and risk standards. While we respect your decision to cancel, we want to be clear that this was not the result of deceptive practices or hidden changes.

We strive to be transparent, responsive, and supportive, and we are always willing to discuss options when underwriting concerns arise. If you would like to revisit this or have additional questions, we remain available to speak directly.

Erin LeVan
Agent, State Farm"
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Brady Howard

May 19, 2026

5  out of  5
rating by Brady Howard
"Tonya, out of Erin’s office, is such a class act and looks out for her clients like nobody’s business! Highly recommend."
We responded:
"Brady, thank you for your wonderful review of State Farm Agent Erin LeVan’s Team!"
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main sail

April 28, 2026

5  out of  5
rating by main sail
"Thank you Tonya! I got in an accident and Tonya immediately took matters out of my hands. She immediately sent all my insurance documents to my phone while I was on the road. Later, she followed up with everything else I needed. But what truly stands her out of any other insurance agents, was her compassion and understanding in a time of need. She was very professional, but most of all, she was human. Thank you Erin LeVan for having such a great asset in your team."
We responded:
"Thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Aidan Carmichael

February 23, 2026

5  out of  5
rating by Aidan Carmichael
"Monique was great helped with the right plan!"
We responded:
"Thank you for the amazing review, Aidan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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who zur

February 23, 2026

5  out of  5
rating by who zur
"Helped me out a ton especially Brennan! He was knowledgeable about everything and was very friendly!"
We responded:
"Thank you for your kind review of State Farm Agent Erin LeVan’s Team. We appreciate it!"
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Jakob Sepeda

February 23, 2026

5  out of  5
rating by Jakob Sepeda
"Tonya was great! Well done State Farm staff!!"
We responded:
"Jakob, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Erin LeVan’s Team—we are always here to help!"
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Double Eagle Technical Services LLC

February 6, 2026

5  out of  5
rating by Double Eagle Technical Services LLC
"They were great. Saved us a ton of money and were easy to work with! Highly recommend."
We responded:
"Thank you for the kind review. We are glad to hear that our team was able to deliver meaningful savings and make the process straightforward. We appreciate your recommendation and value the opportunity to support your insurance needs. If there is ever anything further we can assist with, please do not hesitate to reach out.

— Erin LeVan Insurance Agency"
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Nancy

January 20, 2026

5  out of  5
rating by Nancy
"I called and spoke to Alex for coverage on my Kia Seltos. He was very pleasant and helped me out with a great price. I signed up for a new policy!"
We responded:
"Thank you so much for the kind review, Nancy! We’re thrilled to hear that Aleks was able to assist you with your Kia Seltos and make the process smooth and enjoyable. Providing friendly service and great value is always our goal, and we’re so glad you felt well taken care of. Welcome to the Erin LeVan State Farm family—we truly appreciate your trust and look forward to supporting you moving forward."
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william carter

January 19, 2026

5  out of  5
rating by william carter
"Alek was very helpful and knowledgeable with my questions, and followed up promptly."
We responded:
"Thank you for taking the time to share your experience, William. We’re glad to hear you found the pricing reasonable and that Aleks was helpful, knowledgeable, and prompt with follow-up. Providing clear answers and responsive service is very important to our team. We truly appreciate your trust in the Erin LeVan State Farm Insurance Agency."
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Jordan Cain

January 7, 2026

1  out of  5
rating by Jordan Cain
"Erin was absolutely rude, horrible customer service."
We responded:
"Hello Jordan — We take feedback regarding customer service very seriously. However, our records indicate that you have not been a customer of ours, nor have you contacted our office for assistance regarding any policy or service matter. If you have a service-related concern, we invite you to contact our office directly so we can address it appropriately. We are committed to providing respectful, professional service to our customers and community."
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Tyler Barrera

December 23, 2025

5  out of  5
rating by Tyler Barrera
"Aleks should be your go to every time. Knowledgeable, Courteous, and Competent. He made my experience very smooth."
We responded:
"Thank you, Tyler! I'm happy to hear that Aleks provided you with such a smooth experience. We appreciate your kind words about his knowledge and courtesy. If you ever need anything else, feel free to reach out!"